Services

At Specialty Medical Products, we are proud of the portfolio of services that we offer our customers, and strive to find the latest technology, products and services to be the best at what we do for our customers and patients. The Accreditation Commission for Health Care, Inc. (ACHC) has appropriately recognized SMP for its dedication to service and product superiority. This national seal of approval is only available to those organizations that provide “excellent customer service, integrity and value,” as the ACHC charter states. “Accreditation is regarded as one of the key benchmarks for measuring the quality of an organization, along with its products and services.” For more information please visit: www.achc.org

Patient Solutions

Specialty Medical Products has a consultative staff of experienced professionals to help you with your patient needs with durable medical equipment and a wide range of health care solutions covering Wound Care, including Negative Pressure and Therapeutic Support Surfaces, Bariatric Products, Infection Control, Seating & Positioning, Safe Patient Handling and Staff Safety. We strive to provide products and services to restore quality of life and create a safer environment for residents and staff. Our SMP team can provide clinical guidance and technical expertise to address your patient needs, and our full array of services and strategic partnerships truly differentiates us from our competition!

Trials

SMP strives to offer state-of-the-art, efficient, and cost-effective equipment while maintaining a knowledgeable, available and service-oriented staff. While we specialize in wound-care, negative-pressure and bariatric supplies, our line of products is wide and extensive. Many of our products are available on a trial basis. The normal trial period is 3-5 days. For the convenience of our facilities, the trial is in-serviced and evaluated by a SMP representative. Prior to the trial, a SMP representative will be touch with the facility. If if the trial is successful, then the facility will proceed to purchase or lease the equipment. Note that trials are not always new equipment. However they always meet ACHC standards and SMP’s high quality standards. For more information on our trial program, contact us.

Click here to download the SMP Product Evaluation Form. Email your completed form to info@smpcares.com or fax it to SMP at 610-644-3992.

Maintenance Program

As a leader in the leasing of medical supplies, Specialty Medical Products’ maintenance program means that your facility will never own obsolete equipment. Our maintenance staff makes certain that all your supplies are well maintained, up-to-date, and quality-serviced by our technicians. We are intimately informed and experienced in the delivery, cleaning, maintenance and pick-up of all our products. Contact us to learn more about our customized maintenance program.

Training

Unlike remote, catalog-based suppliers, Specialty Medical Products’ in-house technicians are available to train your facility’s staff on the installation, operation and maintenance of all SMP products and supplies. Our experienced staff can instruct individuals or conduct facility-wide sessions at your site, ensuring that your products always operate properly and safely.

Technical Service Calls

Should you experience any issues with the operation or maintenance of your health care products, Specialty Medical Products employs a knowledgeable staff of technicians on-call and ready to visit your facility. We are equipped to repair and resolve any technical issues or questions. SMP is there to help, make recommendations and ensure you are satisfied. Do not hesitate to contact us with questions or comments.